Payment Policy - Cancellation Policy

• Payment Policy
  
  - 50% deposit is required to secure any suite.
  - Deposit is made at the time of booking by Online Banking or Visa - Master Card.
  - Balance of payment is made no later than 30 days prior by Online Banking or Check.
  - Check-In Receipt is emailed upon receipt of funds.

  Check sent to:  Kelowna Bay Resort
                          14305 Prairie Valley Road
                          Summerland, BC
                          V0H 1Z8
  (please provide confirmation # or guest name and suite #)

• Cancellation Policy
  
  - Payment is non-refundable.
  - Every effort will be given to re-book any cancellation and that amount will be reimbursed.
  - $150.00 cancellation fee for any suite re-booked.