Payment Policy - Cancellation Policy

• Payment Policy
  
  - 50% deposit is required to secure any suite.
  - Deposit is made at the time of booking by Check, Online Banking, Visa or Master Card
  - Balance of payment is made on arrival by Online Banking, Visa or Master Card.
  - Check-In Receipt is emailed upon receipt of funds.

  Check sent to:  Kelowna Bay Resort
                          14305 Prairie Valley Road
                          Summerland, BC
                          V0H 1Z8
  (please provide confirmation # or guest name and suite #)

• If Applicable
  Clean Fee
  - $150.00 per suite for 2 night stay
  - $75.00 per suite for 3 night stay
  (No clean fee for 4 nights or more)
  
  Late Check-In Fee
  - $50.00 if check-in after 7:30 pm (notify booking agent)
  - No check-in after 10:00 pm
  

• Cancellation Policy
  
  - Payment is non-refundable.
  - Every effort will be given to re-book any cancellation and that amount will be reimbursed.
  - $150.00 cancellation fee for any suite re-booked.